WHY PERU AGENCY?
Trading Name: PERU AGENCY
Company Name: PERU ON ROAD E.I.R.L.
PERU AGENCY is a wholesale tour operator offering diverse tourism services that are tailor-made to the individual; specialists in creative and unique journeys in Peru, Ecuador and Bolivia with experience in conventional, adventure, mystical, rural, luxury tourism and ecotourism.
Why choose us?
1. High standards of customer service
1.1. Our priority is YOU, that’s why we look after you from start to finish; from the moment you contact us, providing you with current, reliable, trustworthy information about attractions to visit, accommodation, food, climate, etc; during the booking process we offer secure payment options and very competitive rates; and from the start of your trip, in an airport, station or wherever you begin your experience, until your departure, there is a travel specialist to look after you, your health, and in the event of an emergency can get in touch with your loved ones back home; it’s therefore important you provide us with a contact number in your country of origin
1.2. We choose our service providers carefully, performing evaluations and visits to ensure that they can guarantee quality, hygiene and safety, and that they comply with all legal requirements.
1.3. We personally monitor that all processes are carried out efficiently in order to ensure the success of our operations, especially services to tourists.
1.4. We contribute to the socio-economic development of the communities through our Rural Community Tourism programs, and by hiring porters and muleteers in the delivery of our adventure services.
1.5. We provide 24 hour assistance for all our clients in the event of any emergency.
1.6. Experience in tourism since 2005.
2. Competitive rates
The advantage of being operators of our own services is that we can minimize intermediaries; and as wholesalers of tourism, negotiations with suppliers are highly advantageous for our clients; we believe our rates offer very good value for money
3. Client safety
As a result of the COVID 19 situation, we have implemented strict health and safety rules in order to protect our clients and the staff who are looking after them.
NEW POLICIES OF CUSTOMER SERVICE (FITs – individual bookings):
We got the message and reinvented ourselves to look after you better!