10% Special Discount

For bookings made before the 30th April 2021 to travel before the 30th December 2022 in all our tour packages

Travelers Frequently Asked Questions and Answers

Travelers Frequently Asked Questions and Answers

We offer trips and vacations in the countries of Ecuador, Peru and Bolivia, if you are looking for another destination please contact us at inbound@peruagency.com, we can gladly recommend or arrange safe and responsible trips for you.  If you would like a quote on international airfare from our air department please let us know which trip you are interested in, your full name, your telephone number, your departure, and return dates, and your departure/return city. Our air department can be reached by email at inbound@peruagency.com.

We normally offer sharing services with other tourists, this is a good option if you don’t want to invest a lot of money on your trip. However, if you want a private tour package please let us know to arrange it, obviously, a private tour is tailor-made.

Pay for your reservation online using Paypal, “www.paypal.com”. transfer us by PayPal to paypal@peruagency.com

Yes, Peru, Ecuador, and Bolivia are countries that are growing. One thing that you can be sure of in this business is the variety of weather that is generally experienced on an adventure tour. Considering fluctuations in altitude and climate changes during your trip. The only way to be sure that you are prepared for all types of weather is to bring a basic assortment of layered clothing. T-shirt, long-sleeved shirt, fleece, raincoat, trousers that zip-off into shorts, etc.

You have to bring to Peru, Ecuador or Bolivia light clothes for tropical and cost weather, raincoat and jackets for the Andes, repellent, sunblock, trekking shoes; You will be responsible for carrying your own luggage so don’t make it too heavy! For hikes, such as the Inca Trail, you will have the opportunity to store your regular luggage in the hotel where you will be staying before and/or after the hike.

In Ecuador, it’s 110 volt. In Peru and Bolivia, tt is 220 Volt. However, some hotels in the 3 countries offer dual outlets, 220-110 volts. If you are planning on taking a video camera, we suggest you take an extra set of charged batteries.

You will usually find a wide range of travelers on any of our trips. Group members tend to become great friends, not only because they share wonderful experiences together, but also because they share a similar philosophy about what adventure travel should be like. If you are concerned about age, our Peru Agency sales representative would be happy to help you find a tour that suits your particular interests. Let us help you find a Great Adventure!

In all our tour packages we arrange arrival airport transfers. Transfer prices are included in your tour package. You will be welcome at the airport, by a bilingual member of our staff.

We have daily departures, so your adventure officially begins on Day 1 of your tour itinerary once you arrive at your first destination or city where begin your trip. On arrival, there will be a note posted by your tour leader or Peru Agency executive at the airport exit door or at the bus station, whichever the case could be, and from then on you will be guided all the way by a professional bilingual guide. You or your group will generally have an orientation meeting in the hotel before setting off on the tour.

Please contact your travel agent, or the consulate of Peru, Ecuador, or Bolivia in your country, for the most up-to-date information regarding necessary visas for your tour. It is your responsibility to make sure that you have the correct travel documents for your trip. Vaccination requirements MUST BE CHECKED WITH A TRAVEL DOCTOR as only medical practitioners are able to advise on the area’s current situation and most up-to-date requirements for immunization. Anyway, to come to Peru, Ecuador or Bolivia is not necessary vaccinations.

Check the following websites to know if you require Visa:

Peru: https://www.gob.pe/institucion/rree/informes-publicaciones/279522-convenios-de-visas-para-ciudadanos-extranjeros
Ecuador: https://www.gob.ec/mremh/tramites/concesion-visa-visitante-temporal-turista-90-dias
Bolivia: https://www.cancilleria.gob.bo/webmre/node/484

One thing that you can be sure of in this business is the variety of weather that is generally experienced on an adventure tour. Considering fluctuations in altitude and climate changes during your trip, we always recommend one main strategy – LAYERS. The only way to be sure that you are prepared for all types of weather is to bring a basic assortment of layered clothing. T-shirt, long-sleeved shirt, fleece, raincoat, trousers that zip-off into shorts, etc. Your trip dossier will also provide some more suggestions on what kind of clothing you should bring for the particular adventure that you have chosen.

If you are traveling with your family, we take you as a private group in most instances except sharing a bus or a train. All children between 0 and 17 years old are very welcome and must be accompanied by an adult.

As our tours are land only, you are free to come as early or stay as late as you like before or after your tour begins. We would be happy to make these arrangements for you. Our tailor-made department also has some great side trips that can be offered before or after your tour.

Considering the nature of our small group adventure tours, it is extremely difficult logistically, if not impossible to join a tour after it has already started. If you wish to leave a tour early, that is your prerogative. However, you will be responsible for your own arrangements from the moment you decide to leave the tour. Please contact a Peru Agency executive before you make any decisions about joining a tour late or leaving a tour early.

Inca Trail FAQs. Inca Trail Frequently Asked Questions and Answers

No, sleeping bag is personal article, however you can take to rent from PERU AGENCY.

Yes, we provide mattresses for all the tourists.

You must be prepared for all types of weather. Dressing in layers is the best way to go. When you are hiking in the mountains and at high altitude you can encounter high winds and very cold temperatures, as well as rain. You should bring a solid fleece and rainproof jacket, as well as a hat and mitts (or buy them in Cusco inexpensively). At night the temperature can drop to 0 Celsius and you can get cold because you are tired from hiking all day. Don’t forget that it can be very hot and sunny as well during the day so T-shirts and quick-dry trousers/shorts are also recommended!

You will only be bringing the most necessary items needed for your hike. Anything that you don’t need on the trail will be safely stored in the hotel’s luggage storage room in Cusco.

Water can be purchased day 1, morning, as boiled water with which to fill your water bottles will be provided every morning after breakfast. If you wish to add water purification tablets to the water you should bring those with you. Please note that we do not encourage buying water as it increases the amount of garbage to be taken off of the Trail.

There are some toilet facilities, depending on the campsite. Where there are no facilities there will be a toilet tent set up for temporary use. Showers can be rented on the third night but are often cold and crowded. Bowls of warm water are often provided to help you do a quick wash up in the morning and evening.

Everybody reacts differently to altitude. It is generally recommended to take it easy for the first few days at high altitude by the time you start the trail you should have more or less adapted. Peru Agency representative will have all kinds of helpful tips to help you out, but there isn’t much you can do ahead of time. Perhaps if you are concerned, you might speak with your travel doctor about the possibility of bringing Diamox with you. However, most people do not require the use of prescription drugs on the Inca Trail. The highest altitude you will reach on the trail will be the pass at 4200 meters and you will sleep at approximately 3200 meters for one or two nights.

Our staffs try hard to please and tips are greatly appreciated. In fairness to all and to make your trail most enjoyable, tips are collected at the end of the voyage and distributed among the crew members and the guide. Although we leave tip amounts to your discretion, in the past many passengers have asked for a recommended amount.

There is a basic first aid kit onboard for minor ailments, however the guide is not equipped to handle serious medical conditions, and passengers are advised to obtain medical insurance that covers medical evacuation.

No children under 10 years of age are permitted. Children between 10 and 17 years old are permitted, however they must be accompanied by an adult at a ratio of one adult per child. All reservations with respect to children are subject to review and approval by PERU AGENCY tours.